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Certified Medical Assistant (CMA)

St. Paul, Minnesota

Job ID: 10927 Category: Health

Job Description

  • Provides professional, quality medical care to patients.
  • Partners with clinic staff and clinicians to perform daily patient visits, including rooming patients, assisting clinicians with procedures, administering medications and accurately documenting in the clinic electronic health record.
  • Performs job responsibilities following established clinic protocols and procedures.
  • Escorts patients to exam room and appropriately documents information.
  • Gathers accurate information during phone conversion with patients.
  • Returns phone calls promptly under direction of clinician.
  • Prepares and administers medications and injections as directed by a clinician.
  • Performs and assists with procedures and treatments as directed by clinician.
  • Processes prescription refill requests, adhering to established clinic protocols for electronic refill requests.
  • Demonstrates and promotes understanding of high quality patient care; utilizes evidence based medicine and partners with provider and clinic staff to reach our clients clinical quality measures.
  • Performs laboratory specimen collection and processing to ensure the accurate and appropriate performance of patient testing while maintaining patient dignity, comfort and confidentiality.
  • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
  • Actively participates in creating and implementing improvements.
  • Performs other responsibilities as needed/assigned.
  • Provides patient educational information appropriate to the developmental level, learning needs, readiness, cultural values, and beliefs of patients and families.
  • Patient Safety: Demonstrates practices that support safety with recognition of variations in populations served, preventing harm to patients, families, employees, and themselves.
  • Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations.
  • Written Communication: Ability to organize and express information and ideas in written form to individuals as well as groups.
  • Construct messages that are clear and convincing.

Qualifications:

  • Less than 1 year experience required. Knowledge: Phlebotomy and basic laboratory skills if required by clinic site
  • Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (navigate in Windows, Outlook, etc).
  • Interpersonal Communication: Skilled in developing effective rapport with customers, coworkers, or families, actively listening to develop a positive connection.
  • Ability to interact effectively, listen actively and develop positive working relationships with diverse customers and staff honoring different world views.  
  • Trade or Vocational Certification.
  • Certified Med Assistant (CMA) Qualification Source: American Association of Medical Assistants
  • Registered Medical Assistant (AMT) Qualification Source: American Medical Technologists
  • Basic Life Support (BLS) Qualification Source: American Heart Association
  • CMA certification/registration required within six months of start date.
  • Either CMA certification from AAMA or AMT required.
  • Certification from AAMA preferred
  • X-Ray certification (if required by Clinic)

IND-DK

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