Certified Medical Assistant (CMA)
St. Paul, Minnesota
- Provides professional, quality medical care to patients.
- Partners with clinic staff and clinicians to perform daily patient visits, including rooming patients, assisting clinicians with procedures, administering medications and accurately documenting in the clinic electronic health record.
- Performs job responsibilities following established clinic protocols and procedures.
- Escorts patients to exam room and appropriately documents information.
- Gathers accurate information during phone conversion with patients.
- Returns phone calls promptly under direction of clinician.
- Prepares and administers medications and injections as directed by a clinician.
- Performs and assists with procedures and treatments as directed by clinician.
- Processes prescription refill requests, adhering to established clinic protocols for electronic refill requests.
- Demonstrates and promotes understanding of high quality patient care; utilizes evidence based medicine and partners with provider and clinic staff to reach our clients clinical quality measures.
- Performs laboratory specimen collection and processing to ensure the accurate and appropriate performance of patient testing while maintaining patient dignity, comfort and confidentiality.
- Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
- Actively participates in creating and implementing improvements.
- Performs other responsibilities as needed/assigned.
- Provides patient educational information appropriate to the developmental level, learning needs, readiness, cultural values, and beliefs of patients and families.
- Patient Safety: Demonstrates practices that support safety with recognition of variations in populations served, preventing harm to patients, families, employees, and themselves.
- Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations.
- Written Communication: Ability to organize and express information and ideas in written form to individuals as well as groups.
- Construct messages that are clear and convincing.
- Less than 1 year experience required. Knowledge: Phlebotomy and basic laboratory skills if required by clinic site
- Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (navigate in Windows, Outlook, etc).
- Interpersonal Communication: Skilled in developing effective rapport with customers, coworkers, or families, actively listening to develop a positive connection.
- Ability to interact effectively, listen actively and develop positive working relationships with diverse customers and staff honoring different world views.
- Trade or Vocational Certification.
- Certified Med Assistant (CMA) Qualification Source: American Association of Medical Assistants
- Registered Medical Assistant (AMT) Qualification Source: American Medical Technologists
- Basic Life Support (BLS) Qualification Source: American Heart Association
- CMA certification/registration required within six months of start date.
- Either CMA certification from AAMA or AMT required.
- Certification from AAMA preferred
- X-Ray certification (if required by Clinic)