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Assistant Coordinator

Austin, Texas

Post Date: 04/03/2017 Job ID: 8246 Category: Professional

Job Description

We are searching for a team member who will partner with our members and guests on their personal well-being journey, in addition to providing administrative support for programs, projects and processes specific to the Guidance Center.

Duties and responsibilities may include, but are not limited to:

 
  • Engage with and assist members/visitors in their Guidance Center experience
  • Utilize proprietary software to accurately track consumer engagement
  • Ensure physical location is maintained according to established standards
  • Assist with interactive programs and classes, including physical set-up and clean-up
  • Provide coverage for Guidance Center Coordinator as needed
  • Ensure adherence to corporate policies and guidelines as well as CMS guidelines and external partners’ guidelines

 

Key Competencies
  • Member Focus: Connects meaningfully with members/potential members/visitors to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal consumer experience.
  • Builds Trust: Consistently models and inspires high levels of integrity, lives up to expectations/commitments/deadlines, and takes responsibility for the impact of one' s actions.
  • Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens, communicates with respect, and builds trusting, collaborative relationships.
  • Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.

 

Role Essentials
  • High energy with an on-stage personality that is warm and welcoming
  • Must be able to a flexible work  of 15-20hours a week (Mon-Fri)
  • Ability to work closely with the senior population
  • Able to work independently
  • Strong organizational skills
  • Attention to detail 
  • Ability to anticipate needs/be proactive
  • Ability to deal with ambiguity and be flexible in a changing environment
  • Must have excellent interpersonal skills and be comfortable presenting information to a group of people
  • 5+ years of prior administrative assistance or coordinator experience, or 3 years of admin experience if candidate has a health and wellness background
  • High School Diploma
  • Proficiency in Microsoft Office Word, Outlook and Excel
  • Good typing skills
  • Capacity to maintain confidentiality and work independently in support of the department

 

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